Analyst – Inbound Messaging – Customer Management (Pune)

We're searching for a dedicated and enthusiastic Associate to join our vibrant Customer Management team in Pune. In this role, you will be the first point of contact for click here our valued customers via inbound messaging. Your primary responsibility will be to provide outstanding customer service by assisting their inquiries in a timely and professional manner. You will also play a crucial role in identifying customer needs and providing solutions to enhance their overall experience.

  • Responsibilities include but are not limited to:
  • Provide prompt and helpful responses to customer inquiries via inbound messaging platforms.
  • Addressing customer issues with empathy and promptness.
  • Documenting customer interactions accurately and efficiently in our CRM system.
  • Working with other departments to ensure smooth customer service operations.

If you are a people-person with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!

Kickstart Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx

Are you a dedicated individual with a talent for customer service? Do you thrive in a dynamic environment where you can solve problems? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.

In this role, you will be the first point of contact for our valued customers, providing them with timely support via live chat. You'll handle a range of customer inquiries, ensuring their delight.

  • Strengthen your customer service expertise.
  • Work with with a talented team of professionals.
  • Acquire valuable experience in the service industry.

If you are excited to make an impact, we encourage you to apply today!

Technical Advisor: Inbound Chat at Eclerx Pune

Are you a dedicated communicator with a knack for resolving customer problems? Do you thrive in a fast-paced environment and enjoy helping people? Then consider this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!

At Eclerx, we are focused to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of interaction for our valued customers, supporting them with their queries through live chat.

  • Tasks include:
  • Proactively connecting with customers via live chat
  • Delivering prompt and efficient solutions to customer concerns
  • Maintaining a courteous and professional demeanor at all times
  • Working with other teams to provide seamless customer service

If you are a team player with excellent interpersonal skills, and a strong work ethic, we encourage you to submit your application! This is an amazing opportunity to advance your career in customer service while contributing in a fast-paced company.

Eclerx Needs Inbound Chat Analysts for Customer Operations Team

Are you a client-oriented individual with top-notch communication skills? Eclerx is now hiring Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of customer service solutions, and we're committed to delivering exceptional customer experiences.

As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You will address concerns in a quick and courteous manner, while maintaining a professional and respectful attitude.

  • Responsibilities include but are not limited to:
  • Responding to customer inquiries via live chat
  • Providing accurate information about our products and services
  • Resolving customer issues in a timely manner
  • Maintaining a high level of customer satisfaction

If you are dedicated to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to submit your application!

Kickstart Your Career: Inbound Chat Analyst Opportunity at Eclerx

Are you a motivated individual with a interest in customer service? Do you thrive in a fast-paced environment? Then this is the ideal opportunity for you! Eclerx is currently seeking talented individuals to join our team as Inbound Chat Analysts.

In this role, you will be the first person for our customers, providing efficient and helpful support via live chat. You'll be responsible for addressing customer inquiries, troubleshooting issues, and guaranteeing a positive journey.

We offer a supportive work environment with opportunities for growth. If you are ready to make a real impact, we encourage you to apply!

Transform Customer Experiences as an Inbound Chat Analyst at Eclerx Pune

Are you a dedicated individual with a keen eye for detail and a desire to offer exceptional customer service? Eclerx Pune is seeking an Inbound Chat Analyst to join our dynamic team!

In this crucial role, you will be the primary point of contact for our cherished customers. You will handle their queries in a timely and professional manner. Your customer service skills will be critical in fostering positive customer experiences.

At Eclerx Pune, we aim to create a inclusive work environment where you can develop both personally and professionally. We offer attractive compensation and benefits packages, as well as chances for skill advancement.

  • When you are a results-oriented individual with a strong work ethic and a genuine desire to make a significant impact, we encourage you to submit your application!
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